Based on public reviews and response behavior.
33 days of reviews, with a steady monthly review flow. Busiest month: 89% of reviews — one month dominates this sample. Languages: en 83%, fr 8%, es 2%.
Mobile & Telecom average: score 54.8, rating 3.56 stars, reply rate 34.4%, over 441 ranked companies · benchmark 5 Nov 2026
Score
46.7
Industry average 54.8
8.1 below average
Rating
3.44
Industry average 3.56
0.12 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 57% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 441 ranked companies in Mobile & Telecom (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.190 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 60% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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