Customereye

SIMS 4 USA

Mobile & Telecomsims4usa.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,074 days (about 2.8 per month). Busiest month: 12% of reviews. Languages: en 97%, es 2%, de 1%.

Overall Score

44/100
4.05 ★ average rating · 100 reviews
44/100 from 100 reviews over 14 months, moderate confidence.

Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026

Score

44.4

Industry average 53.2

8.8 below average

Rating

4.05

Industry average 3.64

0.41 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#281of 402 ranked in Mobile & Telecom
Top 70% · Mid Pack
#1 (best)#402 (worst)
#279Peer
#280Peer
#281This company
#282Peer
#283Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 35% negative

65%
positive
  • Positive65%
  • Neutral0%
  • Negative35%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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