Based on public reviews and response behavior.
200 reviews over 284 days (about 21 per month). Busiest month: 25% of reviews. Languages: en 99%, hi 1%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026
Score
40.7
Industry average 59.2
18.5 below average
Rating
3.33
Industry average 4.02
0.69 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.7 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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