Based on public reviews and response behavior.
1,701 reviews.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026
Score
39.9
Industry average 59.2
19.3 below average
Rating
2.85
Industry average 4.02
1.17 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 55% negative
Covering August 2026 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 28% of reviews in this period, with 69% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,701 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.259). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 39.9 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99