Based on public reviews and response behavior.
288 days of reviews, with a steady monthly review flow. Busiest month: 15% of reviews. Languages: en 53%, de 43%, fr 2%.
Appliances & Home Electronics average: score 59.6, rating 3.99 stars, reply rate 35.0%, over 921 ranked companies · benchmark 5 Nov 2026
Score
39.8
Industry average 59.6
19.8 below average
Rating
1.20
Industry average 3.99
2.79 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 90% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 921 ranked companies in Appliances & Home Electronics (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.749 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.8 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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