Customereye

Xplora

Appliances & Home Electronicsxplora.co.uk

Review data last updated .

Based on public reviews and response behavior.

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188 reviews over 288 days (about 20 per month). Busiest month: 15% of reviews. Languages: en 53%, de 43%, fr 2%.

Overall Score

40/100
−17.4 vs. last month1.20 ★ average rating · 188 reviews
40/100 from 188 reviews over 11 months, moderate confidence.

Appliances & Home Electronics average: score 55.9, rating 4.14 stars, reply rate 35.3%, over 452 ranked companies · benchmark 21 Sept 2026

Score

39.8

Industry average 55.9

16.1 below average

Rating

1.20

Industry average 4.14

2.94 below average

Reply rate

Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#389of 452 ranked in Appliances & Home Electronics
Top 86% · Bottom Tier
#1 (best)#452 (worst)
#387Peer
#388Peer
#389This company
#390Peer
#391Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

9% of reviews positive, 90% negative

9%
positive
  • Positive9%
  • Neutral1%
  • Negative90%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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