Customereye

Roberts Radio

Appliances & Home Electronics • United Kingdomrobertsradio.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 757 days (about 4 per month). Busiest month: 7% of reviews. Languages: en 95%, fr 5%.

Overall Score

35/100
+46.7 vs. last month3.04 ★ average rating · 100 reviews
35/100 from 100 reviews over 21 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

34.8

Industry average 59.2

24.4 below average

Rating

3.04

Industry average 4.02

0.98 below average

Reply rate

—

Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#960of 1074 ranked in Appliances & Home Electronics
Top 89% · Bottom Tierup 226 from last month
#1 (best)#1074 (worst)
#958Peer
#959Peer
#960This company
#961Peer
#962Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 51% negative

49%
positive
  • Positive49%
  • Neutral0%
  • Negative51%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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