Sparks Warehouse

Appliances & Home Electronics • United Kingdomsparkswarehouse.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

36/100

+11.5 vs. last month3.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#177of 189

Top 94% · Bottom Tier

#1 (best)#189 (worst)

#175Peer

#176Peer

#177This company

#178Peer

#179Peer

Overall Customer Sentiment

Below Average

47% of reviews positive, 50% negative

47%

positive

Positive47%
Neutral3%
Negative50%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.1%

Response Speed

14.0%

Customer Support

12.5%

Product Quality

12.5%

Communication

10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100

50/100

signal score

•Built from a negative-review share of 40.0% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

48.5%

4★

7.5%

3★

5.2%

2★

6.2%

1★

32.7%

Based on 600 analyzed reviews. Sentiment is improving: 54.8% of reviews in the last three months were positive, compared with 36.7% in the three months before that.

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