Based on public reviews and response behavior.
200 reviews over 17 days (about 358 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 99%, es 1%, fr 1%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
34.8
Industry average 59.5
24.7 below average
Rating
3.39
Industry average 4.02
0.63 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 54% negative
Covering September 2026 — 142 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.226 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 34.8 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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