Customereye

Oral-B

Appliances & Home Electronics • United Statesoralb.com

Review data last updated .

Based on public reviews and response behavior.

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2,706 reviews over 4,385 days (about 19 per month). Busiest month: 9% of reviews. Languages: en 87%, unknown 8%, fr 2%.

Overall Score

35/100
−0.5 vs. last month2.75 ★ average rating · 2,706 reviews
35/100 from 2,706 reviews over 100 months, high confidence.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

35.1

Industry average 59.5

24.4 below average

Rating

2.75

Industry average 4.02

1.27 below average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#796of 886 ranked in Appliances & Home Electronics
Top 90% · Bottom Tierdown 36 from last month
#1 (best)#886 (worst)
#794Peer
#795Peer
#796This company
#797Peer
#798Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

44% of reviews positive, 54% negative

44%
positive
  • Positive44%
  • Neutral2%
  • Negative54%

Sentiment Balance

Covering August 2026 — 125 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 58% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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