Skullcandy (US)

Appliances & Home Electronics • United Stateswww.skullcandy.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

40/100

−11.3 vs. last month2.74 ★ average rating · 1,913 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#174of 189

Top 92% · Bottom Tier

#1 (best)#189 (worst)

#172Peer

#173Peer

#174This company

#175Peer

#176Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 52% negative

45%

positive

Positive45%
Neutral3%
Negative52%

Sentiment Balance

Covering August 2026 — 31 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 68% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,895 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

21.1%

Customer Support

18.9%

Problem Resolution

13.4%

Product Quality

12.7%

Loyalty

10.5%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 21.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH72/100

72/100

signal score

•Built from a negative-review share of 52.3% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

34.8%

4★

4.9%

3★

6.2%

2★

8.2%

1★

46.0%

Based on 1,913 analyzed reviews. Sentiment is holding steady: 39.3% of reviews in the last three months were positive, compared with 35.0% in the three months before that.

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