Customereye

Skullcandy (US)

Appliances & Home Electronics • United Stateswww.skullcandy.com

Review data last updated .

Based on public reviews and response behavior.

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1,913 reviews.

Overall Score

40/100
−11.3 vs. last month2.74 ★ average rating · 1,913 reviews
40/100 from 1,913 reviews, high confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

39.5

Industry average 59.2

19.7 below average

Rating

2.74

Industry average 4.02

1.28 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#921of 1074 ranked in Appliances & Home Electronics
Top 86% · Bottom Tierdown 73 from last month
#1 (best)#1074 (worst)
#919Peer
#920Peer
#921This company
#922Peer
#923Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 52% negative

45%
positive
  • Positive45%
  • Neutral3%
  • Negative52%

Sentiment Balance

Covering August 2026 — 31 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 68% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Problem Resolution
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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