Based on public reviews and response behavior.
2,639 reviews over 5,603 days (about 14 per month). Busiest month: 4% of reviews. Languages: en 86%, unknown 13%, fr 1%.
Appliances & Home Electronics average: score 59.1, rating 3.99 stars, reply rate 35.0%, over 917 ranked companies · benchmark 31 Oct 2026
Score
43.8
Industry average 59.1
15.3 below average
Rating
3.62
Industry average 3.99
0.37 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2026 — 46 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 59% negative and 4% neutral.
Share of theme mentions
Themes from the 2,639 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 917 ranked companies in Appliances & Home Electronics (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.935). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.8 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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