Customereye

EE Store

Appliances & Home Electronics • United Kingdomshop.bt.com

Review data last updated .

Based on public reviews and response behavior.

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2,100 reviews.

Overall Score

41/100
−3.5 vs. last month3.58 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#234of 266
Top 88% · Bottom Tier
#1 (best)#266 (worst)
#232Peer
#233Peer
#234This company
#235Peer
#236Peer

2 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 67% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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