Based on public reviews and response behavior.
264 reviews over 104 days (about 77 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.
Appliances & Home Electronics average: score 59.1, rating 3.99 stars, reply rate 35.0%, over 917 ranked companies · benchmark 31 Oct 2026
Score
43.9
Industry average 59.1
15.2 below average
Rating
2.17
Industry average 3.99
1.82 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 63% negative
Covering August 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 70% negative and 5% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 264 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 917 ranked companies in Appliances & Home Electronics (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.134 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.9 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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