Appliances & Home Electronics • United Kingdomonlinesparesdirect.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,778 days (about 1.7 per month). Busiest month: 12% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.1, rating 3.99 stars, reply rate 35.0%, over 917 ranked companies · benchmark 31 Oct 2026
Score
43.6
Industry average 59.1
15.5 below average
Rating
4.05
Industry average 3.99
0.06 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering December 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 917 ranked companies in Appliances & Home Electronics (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.288 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.846). Review the worst months in the trend data to identify specific operational or product issues.
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