Customereye

Uber Eats

Food & Beverageuber-eats.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,578 days (about 12 per month). Busiest month: 19% of reviews. Languages: en 52%, unknown 46%, es 1%.

Overall Score

43/100
−68.3 vs. last month2.42 ★ average rating · 600 reviews
43/100 from 600 reviews over 51 months, high confidence.

Food & Beverage average: score 63.2, rating 4.24 stars, reply rate 33.9%, over 2,226 ranked companies · benchmark 2 Nov 2026

Score

43.3

Industry average 63.2

19.9 below average

Rating

2.42

Industry average 4.24

1.82 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1992of 2226 ranked in Food & Beverage
Top 89% · Bottom Tierdown 606 from last month
#1 (best)#2226 (worst)
#1990Peer
#1991Peer
#1992This company
#1993Peer
#1994Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 64% negative

34%
positive
  • Positive34%
  • Neutral2%
  • Negative64%

Sentiment Balance

Covering August 2026 — 112 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 19% of reviews in this period, with 80% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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