Based on public reviews and response behavior.
600 reviews over 681 days (about 27 per month). Busiest month: 15% of reviews.
Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026
Score
74.1
Industry average 61.8
12.3 above average
Rating
4.67
Industry average 4.27
0.40 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering November 2024 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,294 ranked companies in Food & Beverage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.387 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 74.1 places the company in the top quarter of about 2,300 ranked Food & Beverage companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99