Based on public reviews and response behavior.
1,662 reviews over 2,101 days (about 24 per month). Busiest month: 7% of reviews. Languages: en 99%, unknown 1%, no 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
48.5
Industry average 52.0
3.5 below average
Rating
3.44
Industry average 3.33
0.11 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 1,662 most recent reviews.
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Establish a systematic cold-chain quality audit program targeting produce and protein suppliers. Introduce photo-based delivery condition reporting for customers and set clear freshness SLAs.
Redesign the subscription management flow to prominently surface weekly skip deadlines via email and SMS reminders 48-72 hours before cutoff. Add a clear, one-click pause or cancel option accessible without requiring phone support.
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