Based on public reviews and response behavior.
800 reviews over 357 days (about 68 per month). Busiest month: 16% of reviews. Languages: en 99%, unknown 0%, es 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
48.6
Industry average 52.0
3.4 below average
Rating
2.45
Industry average 3.33
0.88 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 58% negative
Covering August 2026 — 86 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.
Share of theme mentions
Themes from the 800 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 73.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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