Based on public reviews and response behavior.
Among fully-analyzed Food & Beverage companies
82% of reviews positive, 16% negative
Covering March 2018 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 6% negative and 6% neutral.
Showing 74 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2018.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 74 analyzed reviews.