Customereye

Caker Street Ltd

Food & Beverage • United Kingdomcakerstreet.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+12.5 vs. last month4.32 ★ average rating · 74 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#79of 551
Top 14% · Top Tier
#1 (best)#551 (worst)
#77Peer
#78Peer
#79This company
#80Peer
#81Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering March 2018 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 6% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 74 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2018.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.7%
Delivery Shipping
20.5%
Customer Support
19.9%
Loyalty
14.2%
Pricing
8.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.2% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
63.5%
4
20.3%
3
6.8%
2
4.1%
1
5.4%

Based on 74 analyzed reviews.

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