Based on public reviews and response behavior.
1,899 days of reviews, with a sparse monthly review flow. Busiest month: 11% of reviews. Languages: en 97%, unknown 3%.
Food & Dining average: score 53.1, rating 3.41 stars, reply rate 19.6%, over 360 ranked companies · benchmark 4 Nov 2026
Score
50.5
Industry average 53.1
2.6 below average
Rating
2.75
Industry average 3.41
0.66 below average
Reply rate
—
Industry average 19.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 360 ranked companies in Food & Dining (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.286 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 20%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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