Based on public reviews and response behavior.
1,025 reviews over 4,874 days (about 6.4 per month). Busiest month: 6% of reviews. Languages: en 100%, unknown 0%.
Food & Dining average: score 51.8, rating 3.31 stars, reply rate 17.5%, over 508 ranked companies · benchmark 25 Oct 2026
Score
49.6
Industry average 51.8
2.2 below average
Rating
4.05
Industry average 3.31
0.74 above average
Reply rate
—
Industry average 17.5%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,025 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Food & Dining (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 18%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 336 mentions with a sentiment score of 85.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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