Nutrisystem

Food & Diningnutrisystem.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

1.47 ★ average rating · 640 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#50of 71

Top 70% · Mid Pack

#1 (best)#71 (worst)

#48Peer

#49Peer

#50This company

#51Peer

#52Peer

Overall Customer Sentiment

Mid Pack

24% of reviews positive, 75% negative

24%

positive

Positive24%
Neutral1%
Negative75%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 621 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

16.2%

Customer Support

14.2%

Pricing

13.6%

Loyalty

13.5%

Communication

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 16.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH95/100

95/100

signal score

•Built from a negative-review share of 74.7% across this company's analyzed reviews.
•36 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating

5★

4.2%

4★

1.7%

3★

6.4%

2★

11.9%

1★

75.8%

Based on 640 analyzed reviews. Sentiment is holding steady: 11.8% of reviews in the last three months were positive, compared with 15.0% in the three months before that.

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