Based on public reviews and response behavior.
783 reviews over 2,470 days (about 9.7 per month). Busiest month: 8% of reviews. Languages: en 100%.
Food & Dining average: score 51.8, rating 3.31 stars, reply rate 17.5%, over 508 ranked companies · benchmark 25 Oct 2026
Score
49.3
Industry average 51.8
2.5 below average
Rating
1.56
Industry average 3.31
1.75 below average
Reply rate
—
Industry average 17.5%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 73% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes extracted from 783 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Food & Dining (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.170 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.502). Review the worst months in the trend data to identify specific operational or product issues.
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