Based on public reviews and response behavior.
450 reviews over 2,350 days (about 5.8 per month). Busiest month: 8% of reviews. Languages: en 88%, unknown 7%, de 2%.
Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,881 ranked companies · benchmark 25 Oct 2026
Score
33.8
Industry average 63.2
29.4 below average
Rating
1.71
Industry average 4.22
2.51 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering August 2026 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 77% negative and 0% neutral.
Share of theme mentions
Themes extracted from 450 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,881 ranked companies in Food & Beverage (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.490 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.372). Review the worst months in the trend data to identify specific operational or product issues.
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