Customereye

Krogers Marketplace

Food & Beveragewww.krogers.com

Review data last updated .

Based on public reviews and response behavior.

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67 reviews over 2,454 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 99%, es 2%.

Overall Score

33/100
1.90 ★ average rating · 67 reviews
33/100 from 67 reviews over 9 months, limited confidence.

Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,881 ranked companies · benchmark 25 Oct 2026

Score

33.4

Industry average 63.2

29.8 below average

Rating

1.90

Industry average 4.22

2.32 below average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2725of 2881 ranked in Food & Beverage
Top 95% · Bottom Tier
#1 (best)#2881 (worst)
#2723Peer
#2724Peer
#2725This company
#2726Peer
#2727Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

46% of reviews positive, 54% negative

46%
positive
  • Positive46%
  • Neutral0%
  • Negative54%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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