Based on public reviews and response behavior.
Among fully-analyzed Food & Beverage companies
67% of reviews positive, 31% negative
Covering September 2024 — 53 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.
Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
The most common complaint theme is Delivery Shipping, making up 17.0% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is holding steady: 85.9% of reviews in the last three months were positive, compared with 87.7% in the three months before that.
