Customereye

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Professional Services • United Statestranslateswift.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 110 days (about 28 per month). Busiest month: 34% of reviews. Languages: en 83%, unknown 12%, fr 2%.

Overall Score

52/100
Short observation window (110 days)
−3.0 vs. last month4.57 ★ average rating · 100 reviews
52/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

51.5

Industry average 66.0

14.5 below average

Rating

4.57

Industry average 4.35

0.22 above average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#979of 1150 ranked in Professional Services
Top 85% · Bottom Tierup 6 from last month
#1 (best)#1150 (worst)
#977Peer
#978Peer
#979This company
#980Peer
#981Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Product Quality
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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