Customereye

Melio

Professional Services • United Statesmeliopayments.com

Review data last updated .

Based on public reviews and response behavior.

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233 reviews over 1,146 days (about 6.2 per month). Busiest month: 10% of reviews. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

51/100
+9.6 vs. last month3.06 ★ average rating · 233 reviews
51/100 from 233 reviews over 30 months, moderate confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

51.1

Industry average 66.2

15.1 below average

Rating

3.06

Industry average 4.38

1.32 below average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1235of 1436 ranked in Professional Services
Top 86% · Bottom Tierup 116 from last month
#1 (best)#1436 (worst)
#1233Peer
#1234Peer
#1235This company
#1236Peer
#1237Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

51% of reviews positive, 47% negative

51%
positive
  • Positive51%
  • Neutral2%
  • Negative47%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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