Customereye

Training Aid Australia

Professional Certification & Skillstrainingaid.edu.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,994 days (about 1 per month). Busiest month: 28% of reviews. Languages: en 100%.

Overall Score

52/100
−25.0 vs. last month4.33 ★ average rating · 100 reviews
52/100 from 100 reviews over 6 months, moderate confidence.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 23 Oct 2026

Score

51.7

Industry average 70.7

19.0 below average

Rating

4.33

Industry average 4.57

0.24 below average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#1230of 1318 ranked in Professional Certification & Skills
Top 93% · Bottom Tierdown 14 from last month
#1 (best)#1318 (worst)
#1228Peer
#1229Peer
#1230This company
#1231Peer
#1232Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering November 2018 — 28 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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