Customereye

StackSkills

Professional Certification & Skills • United Statesstackskills.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+16.1 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#255of 281
Top 91% · Bottom Tier
#1 (best)#281 (worst)
#253Peer
#254Peer
#255This company
#256Peer
#257Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering August 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.3%
Onboarding
19.4%
Pricing
17.1%
Value For Money
8.9%
Customer Support
7.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100
57/100
signal score
  • Built from a negative-review share of 41.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
72.8%
4
17.2%
3
4.2%
2
2.0%
1
3.8%

Based on 600 analyzed reviews. Sentiment is slipping: 82.4% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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