Based on public reviews and response behavior.
55 reviews over 3,232 days (about 0.5 per month). Busiest month: 38% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 23 Oct 2026
Score
51.6
Industry average 70.7
19.1 below average
Rating
3.55
Industry average 4.57
1.02 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering February 2021 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 19% negative and 5% neutral.
Share of theme mentions
Themes extracted from 55 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.811 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 51.6 sits in the bottom quarter of about 1,300 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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