Customereye

Tradovate

Finance & Insurance • United Statestradovate.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
−16.7 vs. last month3.34 ★ average rating · 675 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#337of 373
Top 90% · Bottom Tier
#1 (best)#373 (worst)
#335Peer
#336Peer
#337This company
#338Peer
#339Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 663 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.9%
Product Quality
14.4%
Pricing
11.8%
Onboarding
11.3%
Loyalty
10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100
59/100
signal score
  • Built from a negative-review share of 38.4% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
42.2%
4
14.5%
3
6.8%
2
8.1%
1
28.3%

Based on 675 analyzed reviews. Sentiment is slipping: 7.1% of reviews in the last three months were positive, compared with 13.0% in the three months before that.

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