Based on public reviews and response behavior.
600 reviews over 200 days (about 91 per month). Busiest month: 19% of reviews. Languages: en 99%, fr 1%, unknown 0%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
24.8
Industry average 62.9
38.1 below average
Rating
1.92
Industry average 4.27
2.35 below average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 74% negative
Covering August 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 68% negative and 4% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.356 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.113). Review the worst months in the trend data to identify specific operational or product issues.
