Based on public reviews and response behavior.
1,114 reviews over 2,050 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 100%, de 0%, unknown 0%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
26.7
Industry average 64.0
37.3 below average
Rating
1.90
Industry average 4.23
2.33 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 72% negative
Covering August 2026 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 74% negative and 5% neutral.
Share of theme mentions
Themes from the 1,114 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.228). Review the worst months in the trend data to identify specific operational or product issues.
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