Customereye

Aetna

Finance & Insurancewww.aetna.com

Review data last updated .

Based on public reviews and response behavior.

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1,124 reviews over 2,247 days (about 15 per month). Busiest month: 12% of reviews. Languages: en 56%, us 45%.

Overall Score

26/100
+4.9 vs. last month1.96 ★ average rating · 1,124 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#993of 1029
Top 97% · Bottom Tier
#1 (best)#1029 (worst)
#991Peer
#992Peer
#993This company
#994Peer
#995Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

26% of reviews positive, 73% negative

26%
positive
  • Positive26%
  • Neutral1%
  • Negative73%

Sentiment Balance

Covering August 2026 — 81 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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