Pet Products & Supplies • United Kingdomthenaturalpetstore.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 814 days (about 3.7 per month). Busiest month: 9% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
35.5
Industry average 65.0
29.5 below average
Rating
3.20
Industry average 4.38
1.18 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.289 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.533). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
