Based on public reviews and response behavior.
2,029 reviews over 489 days (about 126 per month). Busiest month: 38% of reviews. Languages: en 78%, fr 12%, de 6%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
37.1
Industry average 65.0
27.9 below average
Rating
1.80
Industry average 4.38
2.58 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
23% of reviews positive, 75% negative
Covering July 2026 — 105 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 89% negative and 1% neutral.
Share of theme mentions
Themes from the 2,029 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.386 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.289). Review the worst months in the trend data to identify specific operational or product issues.
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