Pet Products & Supplies • United Statesalertes-croquettes.com
Review data last updated .
Based on public reviews and response behavior.
236 reviews over 2,557 days (about 2.8 per month). Busiest month: 27% of reviews. Languages: fr 99%, unknown 1%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
34.8
Industry average 65.0
30.2 below average
Rating
3.25
Industry average 4.38
1.13 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 47% negative
Covering September 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes from the 236 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 34.8 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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