Based on public reviews and response behavior.
200 reviews over 158 days (about 39 per month). Busiest month: 25% of reviews. Languages: en 100%.
Kids & Family average: score 67.3, rating 4.40 stars, reply rate 44.2%, over 182 ranked companies · benchmark 2 Nov 2026
Score
44.4
Industry average 67.3
22.9 below average
Rating
2.48
Industry average 4.40
1.92 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 60% negative
Covering October 2026 — 47 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 182 ranked companies in Kids & Family (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.469 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.4 sits in the bottom quarter of about 180 ranked Kids & Family companies (25th percentile: 57, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
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