Based on public reviews and response behavior.
100 reviews over 3,057 days (about 1 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 99%, es 1%.
Kids & Family average: score 67.3, rating 4.40 stars, reply rate 44.2%, over 182 ranked companies · benchmark 2 Nov 2026
Score
40.6
Industry average 67.3
26.7 below average
Rating
3.38
Industry average 4.40
1.02 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 42% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 182 ranked companies in Kids & Family (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 40.6 sits in the bottom quarter of about 180 ranked Kids & Family companies (25th percentile: 57, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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