Based on public reviews and response behavior.
200 reviews over 37 days (about 165 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: fr 100%.
Kids & Family average: score 67.3, rating 4.40 stars, reply rate 44.2%, over 182 ranked companies · benchmark 2 Nov 2026
Score
46.8
Industry average 67.3
20.5 below average
Rating
4.61
Industry average 4.40
0.21 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 80% negative
Covering October 2026 — 123 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 81% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in French
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 182 ranked companies in Kids & Family (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.8 sits in the bottom quarter of about 180 ranked Kids & Family companies (25th percentile: 57, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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