simplilearn

Professional Certification & Skills • United Statessimplilearn.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−0.8 vs. last month4.08 ★ average rating · 750 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#238of 281

Top 85% · Bottom Tier

#1 (best)#281 (worst)

#236Peer

#237Peer

#238This company

#239Peer

#240Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral1%
Negative21%

Sentiment Balance

Covering August 2026 — 297 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 661 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

33.1%

Customer Support

16.1%

Onboarding

15.4%

Loyalty

10.9%

Pricing

7.0%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 7.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

61.1%

4★

15.7%

3★

6.5%

2★

3.2%

1★

13.5%

Based on 750 analyzed reviews. Sentiment is improving: 91.8% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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