Based on public reviews and response behavior.
100 reviews over 2,812 days (about 1.1 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 23 Oct 2026
Score
49.1
Industry average 70.7
21.6 below average
Rating
4.11
Industry average 4.57
0.46 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering March 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.372 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.767). Review the worst months in the trend data to identify specific operational or product issues.
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