Based on public reviews and response behavior.
102 reviews over 370 days (about 8.4 per month). Busiest month: 11% of reviews. Languages: en 92%, ru 6%, es 1%.
Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.6%, over 533 ranked companies · benchmark 1 Nov 2026
Score
40.5
Industry average 53.1
12.6 below average
Rating
2.73
Industry average 3.51
0.78 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 50% negative
Covering October 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 102 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 533 ranked companies in Shipping & Delivery (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.168 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.73 stars is 0.8 below the Shipping & Delivery average of 3.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
Unlock the full report — $4.99
