Customereye

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Healthcare & Medical • United Statesshophomemed.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 232 days (about 13 per month). Busiest month: 23% of reviews. Languages: en 98%, fr 1%, unknown 1%.

Overall Score

44/100
+33.3 vs. last month3.61 ★ average rating · 100 reviews
44/100 from 100 reviews over 8 months, moderate confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

44.4

Industry average 66.2

21.8 below average

Rating

3.61

Industry average 4.37

0.76 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2099of 2252 ranked in Healthcare & Medical
Top 93% · Bottom Tierup 15 from last month
#1 (best)#2252 (worst)
#2097Peer
#2098Peer
#2099This company
#2100Peer
#2101Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

52% of reviews positive, 45% negative

52%
positive
  • Positive52%
  • Neutral3%
  • Negative45%

Sentiment Balance

Covering July 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 33% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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