Based on public reviews and response behavior.
198 reviews over 39 days (about 155 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 97%, fr 1%, it 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026
Score
37.8
Industry average 62.4
24.6 below average
Rating
1.95
Industry average 4.23
2.28 below average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 72% negative
Covering September 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 35% of reviews in this period, with 64% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 198 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,396 ranked companies in Apparel & Fashion (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.487 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 37.8 sits in the bottom quarter of about 1,400 ranked Apparel & Fashion companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
