Based on public reviews and response behavior.
1,626 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
39.2
Industry average 61.3
22.1 below average
Rating
1.56
Industry average 4.02
2.46 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 68% negative
Covering April 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.348 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.2 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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