Based on public reviews and response behavior.
100 reviews over 690 days (about 4.4 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.4, rating 4.38 stars, reply rate 34.8%, over 934 ranked companies · benchmark 12 Oct 2026
Score
44.5
Industry average 61.4
16.9 below average
Rating
4.34
Industry average 4.38
0.04 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering June 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 934 ranked companies in Auto Parts & Accessories (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.240). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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