Based on public reviews and response behavior.
335 days of reviews, with a sparse monthly review flow. Busiest month: 34% of reviews. Languages: en 91%, unknown 8%, es 1%.
Auto Parts & Accessories average: score 61.2, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 3 Nov 2026
Score
47.8
Industry average 61.2
13.4 below average
Rating
4.05
Industry average 4.26
0.21 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering April 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,090 ranked companies in Auto Parts & Accessories (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.357 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.226). Review the worst months in the trend data to identify specific operational or product issues.
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