Based on public reviews and response behavior.
60 reviews over 778 days (about 2.4 per month). Busiest month: 22% of reviews. Languages: en 98%, es 2%.
Pet Products & Supplies average: score 64.3, rating 4.31 stars, reply rate 36.8%, over 1,100 ranked companies · benchmark 23 Oct 2026
Score
34.7
Industry average 64.3
29.6 below average
Rating
1.33
Industry average 4.31
2.98 below average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 78% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes extracted from 60 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,100 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.447 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 34.7 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99