Based on public reviews and response behavior.
600 reviews over 307 days (about 59 per month). Busiest month: 15% of reviews.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
46.0
Industry average 61.5
15.5 below average
Rating
4.47
Industry average 4.38
0.09 above average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering October 2024 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 16% negative and 6% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.0 sits in the bottom quarter of about 950 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 96% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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