Customereye

BremboStoreUSA

Auto Parts & Accessories • United Statesbrembostoreusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−11.0 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#104of 148
Top 70% · Mid Pack
#1 (best)#148 (worst)
#102Peer
#103Peer
#104This company
#105Peer
#106Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative27%

Sentiment Balance

Covering October 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 35% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.2%
Product Quality
18.8%
Response Speed
14.7%
Customer Support
9.7%
Loyalty
8.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
80.2%
4
5.2%
3
3.7%
2
1.8%
1
9.2%

Based on 600 analyzed reviews. Sentiment is slipping: 88.0% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

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